PUBLIC PROCUREMENT REFORMS AND PUBLIC SERVICE DELIVERY IN NIGERIA FEDERAL CAPITAL TERRITORY, ABUJA

Abstract

This study examined the effect of public procurement reforms on public service delivery in Nigeria Federal Capital Territory Abuja. The specific objectives formulated were to: examine the effect of public procurement reforms compliance on public service delivery, determine the effect of public procurement reforms implementation on public services delivery, ascertain the effect of e-procurement reforms on public service delivery, and assess the effect of public procurement reforms professionalism on public service delivery in Nigeria Federal Capital Territory Abuja. The study adopted a survey research design, using questionnaire as instrument for data collection. The data was collected from sample size of 252 respondents, and thereafter analyzed using statistical package for social sciences (SPSS) while multiple regression analysis was used to test the hypotheses. Findings of the study indicated that compliance had significant/ positive effect on public service delivery (P=0.004, t=7.990, Beta=0.881), implementation had significant/positive effect on public service delivery (P = 0.003, t = 6.908, Beta= 0.807), e-procurement reform had significant/ positive effect on public service delivery (P = 0.001, t= 7.342, Beta= 0.833), and professionalism had significant/ positive effect on public service delivery (P=0.003, t=5.564, Beta= 0.803) in Nigeria Federal Capital Territory. Based on the findings of the study, it was concluded that public procurement reforms of compliance, implementation, e-procurement and professionalism are veritable tools that can accelerate and sustain public service delivery (in terms of efficiency, effectiveness and quality service delivery). The study recommended amongst others that management of government ministries, departments and agencies should embrace and emphasize a more responsive posture of public procurement reforms of compliance, as it will expand their approach in adhering to established guidance, rules, and procedures as stipulated in the law; and hence enhance efficiency and effectiveness in public service delivery.

Key Words:  Public Procurement Reform, Compliance, Implementation, E-procurement, Professionalism, Public Service Delivery