EFFECT OF EMPLOYEE’S EMOTIONAL INTELLIGENCE ON THE PERFORMANCE OF BENUE LINKS NIGERIA LIMITED, MAKURDI, BENUE STATE OF NIGERIA

Abstract

This study empirically investigated the effect of employee emotional intelligence on performance of transport companies in Benue state of Nigeria.  The study specifically examined Self-Awareness and Self-Management in the study area. It was anchored on Bar-On’s Emotional-Social Intelligence (ESI) Theory and examined a population of senior and management staff of the company which totaled 210. Data needed for the study was collected from primary sources through the instrumentality of questionnaire administration. Data obtained from the questionnaire was compiled and analyzed using regression statistical analysis at a 5% level of significance. Findings of the analysis revealed that Self-awareness (P-value 0. 012 < α 0.05; β=.157; t=2.531) while Self-Management had (P-value 0.000 < α 0.05; β=505; t=8.080). Based on the findings, the study concluded that emotional intelligence studied have significant effect on the performance of Benue links Nigeria ltd. Makurdi in Benue State, Nigeria. In line with the findings of the analysis, management of Benue links should put in place enabling environment for her staff to ensure that they acquire relevant Self-Awareness and Self-Management skills so that performance cab be achieved in the company without problems.